What is a Service Call Fee and How Does it Affect Me?

When looking for a reliable contractor, you may have seen the term “service call fee.” Also known as a “trip charge,” this fee is the expense an HVAC company requests for sending a technician to your home when your heater or AC unit starts acting up.

Why Do HVAC Companies Use a Service Call Fee?

A service call fee recoups the cost of traveling to your home. After all, this takes time, requires fuel, and results in wear and tear on the company vehicle. Don’t forget that service call fees don’t often come with parts and labor if you opt for a repair or replacement.

How Costly is a Service Call Fee?

Every HVAC company determines how much to charge for a service call. Some technicians select a standard or flat rate for every service call, while others raise the rate if the customer is located outside the normal service radius. The exact cost varies by market and company, but you can expect your usual trip charge to be anywhere from $79 to $129.

Who is Responsible for the Service Call Fee?

If you arrange a service call, you will need to produce the trip charge regardless of what step you take next. For instance, you can prefer to agree with the technician’s recommended repair or replacement, depending on which method is more cost effective.

You are free to request several job estimates from local HVAC companies—just keep in mind that you could end up paying a trip charge for each one. Even if you take no action after the initial service call, you will still owe the technician a fee for coming to your home and performing diagnostics.

How Can I Steer Clear of Paying a Service Call Fee?

A good way to decrease trip charges is to purchase an HVAC membership from Service Experts Heating & Air Conditioning. All four of our memberships offer a waived service call fee, and so we’ll come to your home and evaluate your HVAC system for free.

Other money-saving benefits of an HVAC maintenance membership include:

  • No overtime charges
  • 15% savings on repairs
  • 15% savings on indoor air quality products
  • And much more

If your furnace or air conditioner is working poorly, or you’re interested in an affordable HVAC maintenance plan, Service Experts Commercial HVAC is happy to help. We charge some of the most affordable service call fees to get your HVAC repair or replacement going the right way. We are also excited to help our customers save money on emergency repairs, replacements and maintenance with valuable offers on our website. If you’re looking to enjoy savings and peace of mind while boosting efficiency and home comfort, give us a call at 289-201-2346 today!

Contact Us