100% Satisfaction Guaranteed
No matter what kind of job we’re helping with, our number one priority is complete satisfaction and peace of mind. We strive for 100% customer satisfaction for everything we do, and you can count on us to make it right if you’re not totally happy with an aspect of our work.
Licensed Expertise
You deserve technicians certified for the highest standards of customer service. Service Experts Commercial HVAC technicians and installers are licensed to ensure outstanding service, with recertification every year. Thanks to our training, your technician can provide faster and longer-lasting solutions to all sorts of comfort problems.
Improving Comfort Through Our Guiding Principles
Our dedication to long-term and affordable comfort starts with core values we’ve drawn on for much of our company’s history. Take a deeper look at where Service Experts began, and how we use our history to always look to the future of home comfort.
In The Community
As a subsidiary of Enercare Inc., Service Experts are proud to share that in November 2023, Enercare Inc. and Habitat for Humanity Canada launched a new Sustainable Homes Partnership to reduce emissions and create more affordable homes in the communities the company serves.
Over three years, Enercare Inc. will be a significant funder of Habitat for Humanity Canada’s Sustainability Grants program. The initiative supports the upfront investment required to build more affordable and energy efficient homes in communities across Canada. Energy efficient homes pass savings onto homeowners – a past Habitat for Humanity project, Quebec’s InnovHaus, was calculated to have reduced utility costs up to 90%. Enercare is working with Habitat for Humanity to not just build more homes with families, but to build more sustainably to ensure that these homes remain affordable for families for many years to come.
The partnership will support 17 grants and numerous new builds by 2026, while bringing the passion and skills of Enercare and Service Experts’ Canadian teams to the building process.
“The Sustainable Homes Partnership is an important step forward in our commitment to making sustainable homes a reality for more families. As Habitat Canada’s largest sustainability supporter to date, Enercare’s contributions will help us build lasting, energy-efficient homes. A past Habitat for Humanity project, Quebec’s InnovHaus, was calculated to have reduced utility costs up to for families, and with Enercare’s support, we’re excited to fund 17 more sustainability-focused grants for local Habitats over the coming three years. Together, we’re building sustainable communities, one home at a time.” – Julia Deans, Habitat for Humanity Canada President and CEO
Mission and Vision
We make a difference in people’s lives by making homes and workplaces comfortable, healthy, and safe. We will be the ‘Biggest and the Best in our Markets’ by delivering exceptional service, while having a positive impact on the environment.
Core Values
Our core values are based on these guiding principles of COMFORT:
We are Caring – We’re passionate about making the world a cozy place to live for our people and our customers;
We are Opportunity – We strive to provide Opportunities to our team members, through training and development so they can learn and grown with us;
We Make it right – Whether we’re warming, cooling or making the water run, we take great pride in keeping our customers and communities comfortable and satisfied by getting the job done on time and right the first time;
We are Family – We are a big company with hometown heart and a local focus on our teams.
We are One team – Our ‘can do’ family attitude, fuels our strength in Teamwork and collaboration and helps us to deliver superior service every day.
We are Revolutionary – With nearly 4000 team members, we can deliver and innovate better than the rest of the industry. We are reinventing the industry by harnessing each team members best ideas;
We are Thankful – We are Thankful for our communities and our customers who put their Trust in our hands.